Privacy Policy
Last updated: July 2026
Avira Reserve respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you engage with our services, website, and booking platforms.
Information We Collect
Avira Reserve collects only the information necessary to provide services, manage bookings, and process payments. This may include:
Name, email address, phone number, and contact details
Booking, scheduling, and service information
Payment and billing information (processed securely through third-party payment providers)
Wellness, preference, lifestyle, dietary, accessibility, emergency contact, and intake information voluntarily provided by guests in connection with their stay or services.
Use of Information
Information collected is used solely to:
Deliver and manage services and experiences
Communicate regarding bookings, services, or inquiries
Process payments, deposits, or installment plans
Improve client experience and operational quality
Comply with legal, regulatory, or contractual obligations
Health-Related Information
Certain services may involve the voluntary disclosure of limited wellness or health-related information. Avira Reserve:
Collects only what is reasonably necessary to deliver services
Treats such information as confidential
Uses administrative, technical, and physical safeguards designed to protect sensitive information
Limits access to authorized personnel only
Avira Reserve does not sell, rent, or use health-related information for marketing purposes.
Information Sharing
Customer data is not sold and is shared only as necessary to operate the business, including with:
Scheduling, booking, payment processing, secure messaging, communication, and technology service providers that assist us in operating our business.
Professional advisors and vendors supporting business operations
Governmental or regulatory authorities when required by law
All third-party providers are required to maintain appropriate privacy and security standards.
SMS Communications
If you choose to receive text messages from Avira Reserve, we may send recurring transactional SMS communications related to your reservations, appointments, concierge services, retreat experiences, itineraries, scheduling updates, wellness services, memberships, and other operational notifications.
By voluntarily providing your mobile phone number and selecting the optional SMS consent checkbox during a booking, inquiry, membership enrollment, retreat registration, service scheduling, or staff onboarding, you consent to receive recurring informational and transactional SMS messages from Avira Reserve. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message frequency varies based on your interactions with Avira Reserve. Message and data rates may apply.
Reply STOP to unsubscribe, HELP for assistance, or START to resubscribe.
Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
We may use trusted service providers solely to deliver text messages on our behalf. These providers are contractually obligated to protect your information and may use it only to provide messaging services on our behalf.
Data Security
Avira Reserve implements reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage method can be guaranteed to be completely secure.
Your Choices
Clients may request access to, correction of, or deletion of their personal information, subject to legal and operational requirements. You may also withdraw your consent to receive SMS communications at any time by replying STOP to any message or contacting us directly.
Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding this Privacy Policy, please contact:
Avira Reserve
Nampa, Idaho
Email: info@avirareserve.com
Reservations & Payments
Reservations are subject to availability.
Pricing, deposits, cancellation policies, payment schedules, and refund terms are presented during the booking process and become part of your agreement upon confirmation.
Refund & Cancellation Policy
Refunds and cancellation terms vary by service, experience, and offering. Any applicable cancellation windows, refund eligibility, non-refundable deposits, or payment terms are clearly disclosed at the time of booking and must be accepted prior to confirmation.
By completing a booking, customers acknowledge and agree to the cancellation and refund terms presented at checkout.
Terms & Conditions
By booking services or experiences with Avira Reserve, customers agree to the pricing, terms, and policies presented at the time of checkout.
All services are subject to availability and may be modified, rescheduled, or discontinued at Avira Reserve’s discretion. Participation in wellness services is voluntary, and guests are responsible for reviewing any service-specific disclosures provided prior to booking.
Wellness Services
Participation in wellness experiences, movement sessions, recovery therapies, and related services is voluntary.
Guests are responsible for determining whether participation is appropriate for their individual circumstances and should consult their healthcare provider when appropriate.
Limitation of Liability
To the fullest extent permitted by law, Avira Reserve shall not be liable for indirect, incidental, consequential, or special damages arising from participation in services, website use, or communications.
Nothing in these Terms limits liability where prohibited by applicable law.
SMS Communications
By voluntarily providing your mobile phone number and selecting the optional SMS consent checkbox during a booking, inquiry, membership enrollment, retreat registration, service scheduling, or staff onboarding, you consent to receive recurring informational and transactional SMS messages from Avira Reserve. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Consent to receive text messages is not a condition of purchasing any services.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact Avira Reserve directly.
Disclaimer
Avira Reserve provides wellness education, experiential services, and hospitality offerings designed to support comfort, restoration, and overall well-being. Avira is not a medical provider or healthcare facility and does not diagnose, treat, cure, or prevent illness or disease, nor prescribe medications or medical treatments.
All services and experiences offered at Avira are non-medical in nature and are not a substitute for professional medical care. Guests are encouraged to consult with a qualified healthcare professional regarding any medical conditions or concerns prior to participation.
Participation in wellness, movement, and recovery experiences is voluntary and undertaken at the guest’s own discretion and risk.
Accessibility Statement
Avira is committed to providing a welcoming and inclusive experience for all guests.
We strive to ensure our website and physical environment are accessible and usable for individuals of varying abilities. As a private retreat located within a residential setting, certain structural elements may present limitations.
If you have specific accessibility needs or questions regarding accommodations, please contact us prior to booking. We are happy to discuss how we may best support your visit.
Website accessibility updates are ongoing, and we welcome feedback to improve the experience.